Utility Assistance (HEAP)

Help paying heating and cooling costs, and emergency utility assistance.

What It Helps With

  • Regular HEAP benefit (seasonal)
  • Emergency heating/cooling assistance
  • Utility arrears payment
  • Weatherization assistance

How to Apply

1

Online

Apply at myBenefits.ny.gov

2

By Phone

Yates County DSS HEAP line: 315-536-5184

3

In Person

417 Liberty Street, Suite 2122, Penn Yan

Other Utility Help

Contact your utility company directly — many offer payment plans, budget billing, and emergency assistance programs. For electricity/gas: RG&E 1-800-743-1701

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